Consumer topics

Whether you're shopping while abroad or online, you have rights as a consumer for when things don't end up as planned. The UK International Consumer Centre offers free advice and assistance on your rights. Click on the panels below to find advice on the most popular consumer topics currently handled by the UKICC.

Goods and services

UK consumers enjoy protection under a variety of different laws when they purchase goods and services.

Safer shopping

Useful tips and advice for safer online shopping.

Travel

Our travel section covers the most common eventualities when travel plans go wrong.

Scams

There are various forms of scams - such as lotteries, prize draws, and investment schemes.